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Nondiscrimination and language assistance
We don't discriminate, and free interpreters, translated information and accessibility aids are available to anyone who needs them.
Oceanic® Counseling Group LLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. Oceanic® Counseling Group does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Free help for people with disabilities
We provide people with disabilities reasonable modifications, and appropriate auxiliary aids and services to communicate effectively with us, free of charge and in a timely manner, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Free language help
We provide language assistance services to people whose primary language is not English, free of charge and in a timely manner, whatever your insurance, which may include:
- Qualified interpreters
- Translated documents, written and electronic
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, call us at (843) 894-0000 (TTY: 711), tell your counselor or any staff member, or contact our Section 1557 Coordinator below.
Grievances
If you believe that Oceanic® Counseling Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Section 1557 Coordinator:
Kimberly Stuart, Practice Director
Section 1557 Coordinator, Oceanic® Counseling Group LLC
P.O. Box 16091, Myrtle Beach, SC 29587
Phone (843) 894-0000 (TTY: 711) · Fax (843) 589-9054
Email admin@oceaniccounseling.com
You can file a grievance by phone, mail, fax or email, or in person at any of our offices. If you need help filing a grievance, our Section 1557 Coordinator is available to help you.
Complaints to the U.S. Department of Health and Human Services
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 1-800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/complaints.
This notice is available at oceaniccounseling.com/nondiscrimination, at each of our offices, and on request in large print and other accessible formats.
Language assistance
ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (843) 894-0000 (TTY: 711) or speak to your provider.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al (843) 894-0000 (TTY: 711) o hable con su proveedor.
注意：如果您说中文，我们可以为您提供免费的语言协助服务。我们还免费提供适当的辅助工具和服务，以无障碍格式提供信息。请致电 (843) 894-0000（TTY：711）或咨询您的服务提供者。
注意：如果您說中文，我們可以為您提供免費的語言協助服務。我們還免費提供適當的輔助工具和服務，以無障礙格式提供資訊。請致電 (843) 894-0000（TTY：711）或諮詢您的服務提供者。
CHÚ Ý: Nếu bạn nói Tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ và dịch vụ phụ trợ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi số (843) 894-0000 (TTY: 711) hoặc trao đổi với người cung cấp dịch vụ của bạn.
주의: 한국어를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. 이용 가능한 형식으로 정보를 제공하는 적절한 보조 도구 및 서비스도 무료로 제공됩니다. (843) 894-0000 (TTY: 711)번으로 전화하시거나 서비스 제공자에게 문의하십시오.
ATTENTION : Si vous parlez français, des services d'assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le (843) 894-0000 (ATS : 711) ou parlez à votre prestataire.
PAUNAWA: Kung nagsasalita ka ng Tagalog, may makukuha kang mga libreng serbisyo ng tulong sa wika. May makukuha ka ring mga naaangkop na karagdagang tulong at serbisyo nang libre upang makatanggap ng impormasyon sa mga naa-access na format. Tumawag sa (843) 894-0000 (TTY: 711) o makipag-usap sa iyong provider.
ВНИМАНИЕ: Если вы говорите по-русски, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги для предоставления информации в доступных форматах также предоставляются бесплатно. Позвоните по номеру (843) 894-0000 (TTY: 711) или обратитесь к своему поставщику услуг.
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachdienstleistungen zur Verfügung. Geeignete Hilfsmittel und Dienstleistungen zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie (843) 894-0000 (TTY: 711) an oder sprechen Sie mit Ihrem Anbieter.
ધ્યાન આપો: જો તમે ગુજરાતી બોલતા હો, તો મફત ભાષાકીય સહાયતા સેવાઓ તમારા માટે ઉપલબ્ધ છે. સુલભ ફોર્મેટમાં માહિતી પૂરી પાડવા માટે યોગ્ય સહાયક સાધનો અને સેવાઓ પણ વિના મૂલ્યે ઉપલબ્ધ છે. (843) 894-0000 (TTY: 711) પર કૉલ કરો અથવા તમારા પ્રદાતા સાથે વાત કરો.
تنبيه: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية متاحة لك مجانًا. كما تتوفر مجانًا وسائل المساعدة والخدمات المناسبة لتقديم المعلومات بتنسيقات يسهل الوصول إليها. اتصل على الرقم (843) 894-0000 (الهاتف النصي: 711) أو تحدث إلى مقدم الخدمة.
ATENÇÃO: Se você fala português, serviços gratuitos de assistência linguística estão disponíveis para você. Auxílios e serviços auxiliares adequados para fornecer informações em formatos acessíveis também estão disponíveis gratuitamente. Ligue para (843) 894-0000 (TTY: 711) ou fale com seu provedor.
注意事項：日本語を話される場合、無料の言語支援サービスをご利用いただけます。アクセシブルな形式で情報を提供するための適切な補助支援およびサービスも無料でご利用いただけます。(843) 894-0000（TTY：711）までお電話いただくか、担当の提供者にご相談ください。
УВАГА: Якщо ви розмовляєте українською мовою, вам доступні безкоштовні послуги мовної підтримки. Відповідні допоміжні засоби та послуги для надання інформації в доступних форматах також надаються безкоштовно. Зателефонуйте за номером (843) 894-0000 (TTY: 711) або зверніться до свого постачальника послуг.
ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध हैं। सुलभ प्रारूपों में जानकारी प्रदान करने के लिए उपयुक्त सहायक साधन और सेवाएं भी निःशुल्क उपलब्ध हैं। (843) 894-0000 (TTY: 711) पर कॉल करें या अपने प्रदाता से बात करें।
សូមយកចិត្តទុកដាក់៖ ប្រសិនបើអ្នកនិយាយភាសាខ្មែរ សេវាជំនួយផ្នែកភាសាដោយឥតគិតថ្លៃ គឺមានសម្រាប់អ្នក។ ជំនួយ និងសេវាកម្មបន្ថែមដែលសមស្រប ដើម្បីផ្តល់ព័ត៌មានជាទម្រង់ដែលងាយស្រួលប្រើ ក៏មានផ្តល់ជូនដោយឥតគិតថ្លៃផងដែរ។ សូមទូរស័ព្ទមកលេខ (843) 894-0000 (TTY: 711) ឬនិយាយជាមួយអ្នកផ្តល់សេវារបស់អ្នក។
Questions about this notice? Call (843) 894-0000. Need it in another format? Ask and we'll provide it.